Category Archives: Uncategorized
We Can Be Heroes
Man, Compartmentalize Thyself Sometime ago, my wife came home and was aghast when she looked at the chaos in the kitchen where I was trying to: Chop vegetables and Grate Cheese and Feed the pets and Clean an iron skillet … Continue reading
Time Has Come Today
Please Don’t Make Me Shop Frequently, before Christmas or my birthday, people (my wife, my sisters, etc) tell me that I’m hard to buy for. My response is always “I am not. I don’t want anybody to buy me ANYTHING.” … Continue reading
Posted in Uncategorized
Tagged Customer Service, Shopping, Timex
Comments Off on Time Has Come Today
The Closer
Talking Baseball Last Saturday, a neighbor and I were discussing baseball at a block party, when he brought up modern-day managerial strategy for relief pitchers. I don’t follow baseball to anywhere the extent that I did as a kid. I’m … Continue reading
Tell Me Where It Hurts
In my years in creative operations, IT and content strategy, there are three content pain points that I keep encountering, over and over again. First, “I can’t find it”. This can occur if the content is insufficiently described, has multiple … Continue reading
Posted in Uncategorized
Tagged Content Strategy, Findability, Pain Points, Thinking of Cheese
Comments Off on Tell Me Where It Hurts